Privacy Policy

DEEP CLEAN DUBROVNIK, obrt za čišćenje i ostale usluge (a registered cleaning business), owner Tomislav Radić, Natka Nodila 17, 20000 Dubrovnik, Croatia. OIB: 19728790374.

Contact: +385 99 451 7502, deep.clean.dubrovnik@gmail.com.

Through the enquiry form we collect only what you type in: your name or company name, phone number, email address, the type and location of the property, its approximate size, a description of the cleaning needed and a preferred date.

The time of submission is also recorded, in order to process the enquiry and to guard against automated messages.

We use your data solely to reply to your enquiry, prepare a quote and arrange the work.

The legal basis is taking steps at your request prior to entering into a contract, and our legitimate interest in responding to business enquiries.

We do not sell your data and do not pass it to third parties for marketing purposes.

Data is transmitted only to our email delivery provider and to the hosting provider serving this website, to the extent necessary to deliver your enquiry.

Enquiries are kept for as long as needed to process them and for any follow-up business communication, after which they are deleted.

We use Google Analytics 4, a service provided by Google Ireland Limited, only with your consent to measure visits and traffic sources. Analytics uses the _ga and _ga_<ID> cookies, which last for up to two years. Google Analytics does not log or store the IP addresses of users in the European Union; location is approximate. User and event data retention is set to two months. Your consent choice is saved in your browser's local storage for 365 days. You can withdraw or change your consent at any time using the “Analytics settings” button in the footer.

You have the right to request access to your data, its correction or erasure, as well as restriction of or objection to processing.

Requests can be sent to deep.clean.dubrovnik@gmail.com.

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).